Caller FAQ

1. Create A Free Account

Registration is free, easy, and has benefits.

• $10 free with your first purchase of $10 or more!
• Access ratings and reviews
• Use of our messaging system
• Hear audio greetings
• And much more!

2. Talk To A Psychic

Psychics.com allows you to choose from a wide range of psychics, all happy to connect with you, via telephone, e-mail, IM, or text messages. Browse categories to find a psychic and get connected! Fast, Easy, Safe, Secure.

Find someone to Talk to

3. Start Talking!

Connecting is easy; all you need is a phone and/or a PC! Find someone you want to connect with, then select a method and payment options.

• No complicated setup
• No hidden fees or costs
• Talk
• Send an e-mail, text, chat, or video call

Signing up is free and only takes a minute.

1. Select Sign Up Free at the top of the page.
2. Enter your email address, or choose Sign Up with Phone Number.
3. Enter the verification code we send you. If you signed up with a phone number, you can get the code by text or by phone call.
4. Choose a username and password, agree to our User Agreement, and select Sign Up.

Would rather not make a password? Choose Sign up with Google and just pick a username.

Your registration gives you

• $10 free with your first purchase of $10 or more
• Access to profiles for psychic readings, tarot readings, mediums and more
• Private phone readings, with your number never shown to the Advisor
• Texting, web chat, messages and live video calls

Registration is safe and secure

• All information is secure and confidential
• We will never sell your information
• We will never send out unsolicited email
• We use the latest internet security systems
• Read our Privacy Policy

One of the best things about Psychics.com is the variety and number of psychics available to call.  Of course that also means it can be a little overwhelming to find a psychic that matches your interests.

Psychics.com offers you a comprehensive search tool to help you quickly find a psychic to call.  To start searching simply enter a search phrase into the search bar and click the search button.

When browsing through our listings, there are a number of options to help make browsing easier.

Breadcrumbs

A breadcrumb is a list of links that show the path that you have taken on the site.  You can view the breadcrumbs at the top of every page.  Example

Psychics>Psychic Advisor

Breadcrumbs give you an easy way to get back up a level.  Let’s say you are in a search result listing, to quickly get back to the home page, just click on the Home breadcrumb.

 Sorting Options

You can sort the listings in a number of ways:

• Available – This will display all the Psychics who are currently available to receive calls first.
• Last Online – This will display the Psychics based on who most recently came on-line.
• Newest – This will display the newest Psychics first.
• Top Rated – This will display the Psychics in order of customer ranking, highest ranked will display first.
• Price: Highest to Lowest – This will display Psychics based on call rates with the most expensive Psychics at the top of the list.
• Price: Lowest to Highest – This will display Psychics based on call rates with the least expensive Psychics at the top of the list.

Display View

The display options allow you to switch between Split View and Grid View.

• Split View – Split view displays 2 columns of Psychic profiles, and gives you more detail on each Psychic.  You will see fewer Psychics on a page.
• Grid View – Grid View displays a grid of 4 columns of Psychic profiles, and gives you more Psychic on a page.  You will see fewer Psychic details for each Psychic.

Pagination

At the bottom of each listing you will have a set of numbers to take you to other pages in the list.

• Previous – The first link is the Previous page.  This will take you back 1 page in the listings.  If you are already on the first page, this link will not be active.
• Next – The last link is the Next page.  This will move you forward 1 page in the listings.  If you are already on the last page, this link will not be active.
• Numeric – The numbered links will take you to a specific page in the list.  For example, clicking on number 5 will take you to the 5th page in the listings.

Profiles Per Page

The profiles per page allows you to select how many profiles you wish to view on each page.  The larger the number, the more profiles will be displayed on each page.

To add funds to your wallet, click on the money balance icon next to the Main Menu button on desktop, or select “Wallet Balance” from the main menu on mobile. There you can click on “Add Money” to choose an amount.

You can add funds from your credit card or Paypal account, or use select old gift card balance.

You can enter new credit card information every time, or you can save cards to your account for added convenience.

If you prefer not to fund your wallet, you can pay as you go for phone calls by billing directly to your credit card. You must have funds available in your wallet to use texting, webchat, messages, and video calls.

To add your phone number, please log in to your account and select “My Phone Number” from the Main Menu.

Enter your 10-digit phone number. Then click the ‘Next Step‘ button.

The next screen will display an option to Send Code, if you click this button, you are attempting to verify for phone calls and SMS.

If you choose to verify your phone number for calls and SMS, click the “Send Code” button, and then enter the code that was sent to your phone and click Verify Code.

If you can’t receive text, please click on the wording, “I can’t receive texts…” and then click Call Me.

You will receive a call from our system and when prompted you should enter the code that will appear on your computer screen.

You can edit and add numbers using the My Phone Numbers option at any time.

Sending messages is simple on Psychics.com: just click the “Message Me” button on any Psychic profile, to send a private message that only they can open.  A nominal fee per message is deducted from your account immediately after the Psychic views your message (there is no charge for unread messages).

Sometimes, it’s hard to grab a quiet moment for a phone conversation, but now you don’t need to wait to connect! Chat up the Psychic of your choice with RealTime Webchat! Just click on the “Realtime Web Chat” button on any Psychic profile, and enjoy a private text connection anytime, anywhere.

Unlike texting conversations, web chat conversations are charged per minute for the duration of your conversation and are ended when the conversation is closed.

What about when talking on the phone is not enough and you are in the mood to see the psychic to bring it up a notch?  Webcam with the psychic.

In order to Video Chat with an advisor, you must have allowed access to your cam and microphone to the site through your browser.

As a caller, you will have the ability to turn off your video feed and only view the advisors video feed. You will be able to change this setting before the advisor joins the video call.

Select an advisor that is available for video calls and click that option the profile.

On the next modal, confirm the price to begin the call.

After confirming the price, your video feed will begin (and you can turn off your camera if you wish as this time) and the Advisor will be contacted to join the video call.

Ready to talk live? Click the “Call Me” button on any Psychic profile to initiate a one-on-one phone call. When the “Call” modal opens there are two options to choose from to place a call.

Option 1:

You can choose “LET US CONNECT YOU”. You must have a verified phone number on your account to use “LET US CONNECT YOU”. Using this option also allows you to select these parameters for the phone call:

• Confirm that you want to connect with the psychic at the per minute rate.
• Select to change your phone number or add a new phone number to receive the call.
• Select if you want to pay with funds from your wallet, your saved credit card, or wallet and saved credit card.
• Select which saved credit card you want to have billed if you have more than one credit card on your account.

Before you hit the CONNECT NOW button, please toggle the ‘Record this session’ option by checking or unchecking the box.

Next click the “Connect Now” button.

Our anonymous phone system will call the Advisor that you selected, and if he or she is available to take the call, we will then call you on your verified phone number.  You will not be charged until you are connected with the Advisor.

Option 2:

If you would prefer to call into our system to connect with your Advisor, you can dial 800-9PSYCHIC (1-800-977-9242).  Make sure you have the Advisor profile number you wish to connect with, as well as your account number and pin. This information is displayed on the “Call” modal. If your pin number is not displayed, use the “CLICK HERE” link to display it.

If you like using Option 2 we suggest that you keep a written record of your account number and pin number as well as any Advisor profile numbers that you want to call. You will be asked to enter all this information when you make a call using 800-9PSYCHIC (1-800-977-9242).

New callers get $10 free. Make your first purchase of $10 or more within 30 days of creating your account, and we add an extra $10 to your wallet automatically. Add $10 and you have $20 to spend.

To add money, select your wallet balance next to the Main Menu (on mobile, choose “Wallet Balance” in the Main Menu), then Add Money.

The offer is good once per customer.

Live Video Calls on Psychics.com let you connect face-to-face with your favorite Advisors, or enjoy one-way Insight Calls, where your camera is visible to your Advisor, but theirs remains off.

Step 1: Find an Advisor Available for Live Video Calls

• Look for profiles displaying the “Video Call with Me” button.
• Only Advisors who are properly set up and available will show this option.

Step 2: Request a Live Video Call

1. Click “Video Call with Me” on the Advisor’s profile.
2. Choose your preferred call type:
   • Two-Way Video Call: Both you and the Advisor are visible.
   • Insight Call: Your camera feed is visible to the Advisor, but their camera remains off. You can still hear each other through your browsers.
3. Ensure your camera and microphone are enabled in your browser.
   See our guides for Chrome, Safari, Safari on iPhones and iPads, Firefox, Firefox on Android, Microsoft Edge, and Samsung Internet on Android.

Step 3: Wait for the Advisor to Join

• After you request a Live Video Call, the Advisor receives a push or SMS notification.
• Most Advisors respond quickly, but allow them up to 90 seconds to join.

Step 4: Enjoy Your Live Video Session

• Two-Way Calls: Both your camera and microphone will be active, and you can mute or hide your camera at any time.
• Insight Calls: Only your camera feed is visible.
• You can chat freely throughout the call.

Step 5: Ending the Call

• Click “End Call” anytime to finish.
• The Advisor may also end the session if necessary, but generally allows the Member to end it.

Tips for a Smooth Experience

• Ensure a stable internet connection for best video quality.
• Enable your camera and microphone when prompted.
• If you have trouble with permissions, see the browser setup guides linked above.

On Samsung Internet, you’ll need to allow camera and microphone access to join live video readings with Advisors.

Step-by-Step Instructions

First time:

1. Open Samsung Internet → go to Psychics.com.
2. Sign in and start a live video reading with an Advisor.
3. When prompted, tap Allow for camera and microphone.

If you don’t see the prompt or tapped Deny:

1. In Samsung Internet, tap the menu (≡) → Settings → Sites and downloads → Site permissions.
2. Camera → turn On and ensure Psychics.com isn’t blocked.
3. Microphone → turn On and ensure Psychics.com isn’t blocked.
4. Reload the page and allow again if prompted.

Troubleshooting

• Android Settings → Apps → Samsung Internet → Permissions → enable Camera/Microphone.
• Close other apps; restart the browser or device.

Privacy Note

Camera/mic access is limited to your active sessions.

Edge must be allowed to access your camera and microphone to join live video readings with Advisors.

Step-by-Step Instructions

First time:

1. Open Edge → Psychics.com → log in.
2. Start a live video reading with an Advisor.
3. When prompted, click Allow for camera and microphone.

If you blocked permissions or don’t see the prompt:

1. Click the lock icon next to the URL.
2. Set Camera and Microphone to Allow.
3. Refresh the page.

Troubleshooting

• Windows: Settings → Privacy & Security → Camera/Microphone → allow Microsoft Edge.
• Close other video apps; restart Edge or reconnect devices.

Privacy Note

We only access your camera/mic during active calls you choose.

Firefox needs permission to use your camera and microphone for live video readings with Advisors.

Step-by-Step Instructions

First time:

1. Open Firefox and visit Psychics.com; sign in.
2. Start a live video reading with an Advisor.
3. When asked, select the correct Camera and Microphone (if prompted), then click Allow.

If you blocked permissions or don’t see the prompt:

1. Click the lock icon next to the URL → review Permissions for Use the Camera/Microphone → set to Allow.
2. Or go to Firefox Menu (≡) → Settings → Privacy & Security → Permissions.
   Click Settings… next to Camera and Microphone, set Psychics.com to Allow.
3. Refresh the page.

Troubleshooting

• Close Zoom/Teams, etc.
• Windows: Settings → Privacy & Security → Camera/Microphone → allow Firefox.
• macOS: System Settings → Privacy & Security → Camera/Microphone → check Firefox.
• Restart Firefox or reconnect devices.

Privacy Note

Active only during sessions you initiate.

Grant Firefox permission to use your camera and microphone to join live video readings with Advisors.

Step-by-Step Instructions

First time:

1. Open Firefox → Psychics.com → sign in.
2. Start a live video reading with an Advisor.
3. When prompted, tap Allow.

If no prompt or you tapped Deny:

1. In Firefox, tap ⋮ → Settings → Site permissions.
2. Camera → ensure On and Psychics.com not blocked.
3. Microphone → ensure On and Psychics.com not blocked.
4. Refresh the page and allow permissions.

Troubleshooting

• Android Settings → Apps → Firefox → Permissions → enable Camera/Microphone.
• Close other apps; restart Firefox or your device.

Privacy Note

Permissions are used only during your active reading.

Use your iPhone or iPad to have face-to-face video readings with Advisors. Safari needs camera/mic access.

Step-by-Step Instructions

First time:

1. Open Safari and go to Psychics.com.
2. Log in and start a live video reading with an Advisor.
3. When prompted, tap Allow for camera and microphone.

If you don’t see the prompt or tapped Don’t Allow:

1. Open the Settings app → Safari.
2. Under “Settings for Websites,” tap Camera → choose Ask or Allow.
3. Tap Microphone → choose Ask or Allow.
4. Return to Safari, reload Psychics.com, then tap Allow when prompted.

Troubleshooting

• Settings → Privacy → Camera / Microphone → ensure Safari is ON.
• Close other camera apps and restart Safari or the device.

Privacy Note

Camera/mic activate only during your chosen sessions.

Connect face to face with Advisors from your Android device. Chrome must be allowed to use your camera and microphone.

Step-by-Step Instructions

First time:

1. Open Chrome and go to Psychics.com.
2. Sign in and start a live video reading with an Advisor.
3. When prompted, tap Allow for camera and microphone.

If you don’t see the prompt or previously tapped Block:

1. In Chrome, tap ⋮ → Settings → Site settings.
2. Camera → make sure it’s On and Psychics.com is Allowed.
3. Microphone → On and Psychics.com Allowed.
4. Reload the page and tap Allow if prompted.

Troubleshooting

• Android Settings → Apps → Chrome → Permissions → enable Camera and Microphone.
• Close other camera apps; restart Chrome or your device.

Privacy Note

Camera/mic only run during active sessions you start.

Enable Safari to access your camera and microphone to join face-to-face video readings with Advisors.

Step-by-Step Instructions

First time you start a video reading:

1. Visit Psychics.com and log in.
2. Start a live video reading with an Advisor.
3. When Safari asks for access to camera and microphone, click Allow.

If you don’t see the prompt or previously clicked Deny:

1. In the menu bar, click Safari → Settings for This Website…
   (or Settings → Websites in newer macOS).
2. For Camera and Microphone, choose Allow next to Psychics.com.
3. Refresh the page.

Troubleshooting

• Quit other apps using the camera/mic (FaceTime, Zoom).
• macOS: Apple menu → System Settings → Privacy & Security → Camera/Microphone → check Safari.
• Restart Safari or reconnect external devices.

Privacy Note

Camera/mic are only used during live readings you start.

Psychics.com now supports live video readings so you can connect face to face with your favorite Advisors. To use video, Chrome needs permission to access your camera and microphone. Follow the steps below.

Step-by-Step Instructions

When starting a video reading for the first time:

1. Go to Psychics.com and sign in.
2. Start a live video reading with an Advisor.
3. When Chrome asks “Allow Psychics.com to use your camera and microphone?” click Allow.
4. Your video should appear and you’re ready to begin.

If you blocked permissions or don’t see the prompt:

1. Click the lock icon next to the Psychics.com URL.
2. Set Camera and Microphone to Allow.
3. Refresh the page.

Troubleshooting

• Close other apps using the camera/mic (Zoom, Teams).
• Windows: Settings → Privacy & Security → Camera/Microphone → allow Chrome.
• macOS: System Settings → Privacy & Security → Camera/Microphone → check Chrome.
• Restart Chrome or reconnect external devices.

Privacy Note

Your camera and mic are only active during live sessions you start. We don’t record or store audio/video without your consent.

Callers make money with Psychics.com.

Do you want to earn free money to call, text, message, and webchat your favorite Advisors?

Earn $50 for every customer that you refer to Psychics.com (when the new customer spends $50).

Simply tell all of your friends, webpage traffic, or social media accounts to follow your link to Psychics.com. It’s that simple, we do the rest!

After a new caller registers from your link, you will earn the first $50 they fund into their wallet. Who doesn’t love free money to spend with their favorite Psychic Advisors?

Creating a link that you can post to start referring other callers is simple.

Step 1 – Know your account number. You can find your account number at the bottom of your main menu when you are logged into Psychics.com.

Step 2 – Add “?uaid=341300” (using your account number from Step 1) to the end of any link to Psychics.com.

Want to link to the main page?

https://www.psychics.com/?uaid=341300

Want to link to your favorite Psychic profile?

https://www.psychics.com/channels/connect-with-the-deceased/?uaid=341300

Want to link to the signup page so the caller can get right down to it?

https://www.psychics.com/how-it-works/register/?uaid=341300

Step 3 – Make sure you change the sample account number in the above links (341300) to your own account number found in Step 1.

Step 4 – Sit back and wait for the free wallet money to come pouring in just for helping other callers find Psychics.com!

Advisors

You too can benefit from the affiliate program. Simply add your account number to the end of any link on the site and Psychics.com will add $50 earnings to your account for each referred customer who spends $50. What are you waiting for?

What is Psychics.com?

Psychics.com is where adults can connect for one-on-one psychic fun.  Men and women holding great conversations over the phone.  You can talk about anything your heart desires.  Whether you are looking for advice, entertainment, predictions, and more, you can find it on Psychics.com.  Psychics.com helps you find individuals to speak with, connects you via the phone, and all for low per-minute rates.

How Does Psychics.com Work?

You start off by browsing our listings of psychics waiting to talk to you.  When you find the psychic you are interested in, simply click the “Call Now” button to be connected.  We will call you and the person you wish to speak with and connect you anonymously through our secure phone systems.  It’s that easy!

If you forget your password, simply click the Forgot Password? link in the Member Login box.

You will be asked for your email or handle so that we may retrieve your password. Your password will then be reset so that you can create a new password.

You may also contact customer support via email at support@psychics.com

To create your profile, all you need is an email address and a password. But why stop there? Click the “My Profile” button under the Main Menu, and then select “Edit Profile” to provide a little info about yourself and what you’re looking for. You can even add a profile photo!

Choose how others contact you thru “Preferences” under the Main Menu.

You can opt for Psychics.com messages only, personal email only, or both. You can also choose to receive a personal email notification when new messages arrive in your inbox.

Viewing your contacts is easy, just go to “Contacts” under Main Menu to review & update contacts, favorites and blocked profiles.

Changing your PIN is easy, just go to “My Account” under Main Menu, then add your new PIN in spaces provided for current and new PINs.

From the Main Menu drop down option, select “Account History” then select “Wallet History” to review calls, messages, chats, and documents purchased.

Charges on your credit card will be billed as ‘TBill 8003691500’.

A call is recorded only if you have recording turned on. Every Advisor on Psychics.com allows recording, so the choice is yours. Recording lets you buy a copy of your reading after the call.

To turn call recording on or off for your account, click the services icon next to the main menu. On mobile, the option is in the main menu under “Toggle Availability”.

To change it for a single call, use the “Record this Session” checkbox above the green “Call Me Now at …” button in the click-to-call box before you start the call.

Only calls placed from the website are recorded. Calls made through 1-800-9PSYCHIC are not. See Purchasing Call recordings.

Phone calls are not monitored live. Nobody from Psychics.com listens in on your calls.

Calls are reviewed afterwards by our own software to make sure they follow our Terms of Service. That review includes the text of the call: we check it for personal contact information and payment details, which may never be shared between callers and Advisors. This protects you as much as the Advisor.

Video calls are different. A live video call can be monitored in real time, and a video call that breaks our Terms of Service can be ended.

If you are unhappy with a call or anything else you paid for on Psychics.com, report the transaction to Customer Support using the Contact Us form. Customer Support reviews the call or service and decides whether a refund can be given.

Our Happiness Guarantee

Your peace of mind matters. If you try a new advisor and the connection just isn't clicking, you're covered.

If you decide within the first five minutes of your first reading with an advisor that they aren't the right fit, contact us within 24 hours of the session. We'll return what you spent, up to $25, to your Psychics.com wallet so you can try another advisor of your choice.

The guarantee applies to your first reading with each advisor.

If a call drops and you are charged for it, report it to Customer Support using the Contact Us form. We will investigate and, where it's warranted, refund the charge to your wallet.

Not every dropped call needs a refund. If you can simply call back to finish the conversation, and the call wasn't a flat-rate package or still within its first minimum minutes, you were only charged for the minutes you actually talked.

Email Customer Support at support@psychics.com, or use the Contact Us form, and ask for your account to be deleted.

After profile descriptions, nothing informs a Caller’s choice of a Psychic more than feedback. Adding a review after every phone call helps reward good Psychics for their efforts, and instructs less-than-gifted Psychics how to improve their service.

After each call is ended the “Review Your Call With” modal will display to choose a star rating and add your review comments.

If you do not leave a review at that time, when you are logged into your account you can click Main Menu – Account History and go to the calls page.

A “Leave Review” link will be displayed for any Advisor you have not reviewed. The “Leave Review” link will only be displayed for 72 hours after the call.

Review rules

• You can review any paid service (phone calls, video calls, web chats and so on) within 72 hours of it ending. Missed or failed calls can't be reviewed.
• Psychics.com staff cannot write or edit reviews. A review is only removed if it shares personal information or contains extreme abuse.

Many Psychics record audio stories you can purchase to enjoy at your leisure.  Click on the “View my Products” link on any profile to review the audio story details, such as price and duration.

If you click on the price located on the right side of the product, you will receive an additional page showing the star ratings detail for the audio story.  Click the “blue bar “Confirm Purchase” button to proceed with your purchase. This page will also display your wallet balance after the purchase.

Changing your password is easy, just go to “Change Password” under Main Menu, then enter your current password in the top slot and add your new password in next two spaces provided for New Password and New Password Again.

Don’t have enough privacy or time for a voice call with your psychic advisor?  Why not fire off some texts to get the quick answers you need right now?

To find psychics who are available for texting, set the filter at the top of the advisor’s listings to show only psychics who are “Available for Texting”.

Once you find the perfect psychic to connect with, click the “Text Me” button on their profile.

Click “Start Texting” on the next screen after verifying your current active number.

You will receive a text to your verified phone number to begin in the texting conversation.

You can reply to this message to send a text to the Advisor.

Some important things to remember when using the SMS feature on Psychics.com.

• Your personal telephone number(s) are never seen by Advisors. Your privacy is assured.
• Advisors can only initiate contact with callers via SMS if the Callers have the SMS feature turned on as available, and in their preferences, they have checked off that Advisors can contact them first by SMS from the “Browse Callers” page.
• If the caller does not have this preference set, advisors can only send a text message if the caller sends one first.
• Texting sends from a 10-digit telephone number ending in 8255. It can and will be multiple different numbers since Caller texts to Advisors must come through as a separate text.
• The number(s) which you receive are not the Advisor’s phone. The number that will also display to Advisor will not be yours.
• These numbers, which all end in 8255, belong to us and do not represent any other person and/or company.

You can keep track of all the transactions processed directly to your credit card(s) on file within your Purchase History.

Your “Purchase History” shows credit card transactions for phone calls. It will also list credit card transactions when you replenish your Wallet funds.

From the Main Menu drop down option select “Account History” then select “Purchase History” to review package purchased and calls billed directly to your credit card(s).

Your “Wallet History” shows all purchases/deductions for your account.

Your "Purchase History" shows credit card transactions for phone calls. It will also list credit card transactions when you replenish your Wallet funds.

Want to go over your favorite readings from your Advisor?

Review your favorite calls again and again!

The Recording Calls feature allows Callers to purchase their favorite calls. This feature provides a new, exciting experience for Callers and a great financial opportunity for Psychics.
We have had many Caller inquiries for this feature. Callers who opt into the recording program are able to purchase any of the phone conversations they have with the Advisors on Psychics.com.

The recording option can be set in the account settings and can alternately be added or removed on a per call basis in the click to call box before each phone call. Only calls from the website are currently being recorded. We hope to begin recording calls made over 1-800-9Psychic in the future.

If you wish to purchase your call recordings, please be sure to be making your calls from the click to call box on the Psychics.com website.

Psychics will receive their commission on the amount that the caller pays for the call recording. The pricing structure for the recordings is 25% of the total amount of the call with a $3.99 minimum and $19.99 maximum.

Call recordings are only available to callers and are not available to Advisors.